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Exprez, Kunjankode, P O Pazhuvil West, Thrissur, Kerala – 680 564
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Frequently Asked Questions
What is a customized t-shirt?
We provide you the ability to add design, photo or text of your choice on variety of t-shirts types and colors. We call this custom t-shirts. There is no limit on what kind of customization you can add on a t-shirt. We make sure that the t-shirts are printed according to your design.
How do I create a custom t-shirt?
Head over to the designer tool where you will see options for selecting t-shirt types and adding any type of design. Once you design your t-shirt, click on "add to cart" followed by "proceed to checkout". You will be taken to a shopping cart to complete the purchase.
The designer tool is not working. What next?
If you are having issues in using the designer tool, please use Get custom t-shirt quote page to send your requirements and we will get back at the earliest.
What should I know about images that I upload?
First of all, make sure that you have the copyright to use the image. Secondly, please provide images that have the resolution of at least 200 pixels per inch(ppi). The size should be more than 2000x2000 pixels. If your image doesn't have the right resolution, it may affect the print quality. The supported image formats are jpg, png, and gif.
How durable is the printing?
We provide the highest quality digital printing using state-of-the-art technology in garment printing. The t-shirts are made from 100% premium cotton material which is very comfortable to wear. The wash durability of our prints are great and you will really love them. The washing instructions are included with every order.
Is there a minimum quantity required for orders?
No. You can order just 1 t-shirt or hundreds of t-shirts. We handle both and make sure that you get best experience and value.
How long will delivery take?
We ship most products within 6 days. The shipping time may vary based on your location. Once you make the order, we will provide you accurate information on shipping date and status.
Which payment methods are accepted in the Online Shop?
We accept visa, master, netbanking and amazon payments.
How secure is shopping in the Online Shop? Is my data protected?
We use SSL technology to protect your data. Your credit card information is not stored on our system. They are passed onto reputed payment gateways such as ccavenue, Paypal and Amazon who use superior security standards to protect your information.
What exactly happens after ordering?
Once the order is received, we will review the artwork and make sure that it is printable. If not, we may contact you for further instructions. Once the artwork is finalized, we will print the t-shirt and send to you within 6 days.
Do I receive an invoice for my order?
We will send you an online invoice as soon as you make the order
Can I return the product after purchase?
Customer satisfaction is the primary key for our business. Please keep in mind that each T-shirt we produce is unique in design and is made especially for you. If for any reason you find a defect in workmanship in our product, please report to us within 48 hours from the day you receive your order. We will be happy to replace the product. Please note that we don't do replacements for wrong sizes. Make sure that you have looked at the size chart before confirming the order. At Exprez, we take great pride in making sure we take all possible efforts to ensure that your order is filled accurately and on time and are of the highest quality.